Making Cloud SLAs readily usable in the EU private sector


Innovation rhymes with Trust

Trust is pivotal to ensuring the continuous development of technological innovation: modern society and the economy needs both for sustainable growth. This means that trust and market advances are bonded together.

Cloud Service: 17 criteria to evaluate security

Starting from a CSA survey on most important factors that businesses consider when assessing a cloud service provider, Skyhigh networks has come up with a list of 17 evaluation criteria that companies with a formal process use as part of their assessment.

Aligning work on Cloud SLAs with a new international standard

For a customer it is never easy to sign a cloud contract especially the service level agreements (Cloud SLAs), which in many cases are difficult to read and designed to protect the interests of the cloud service providers (CSPs).

EU privacy regulators has approved EU-US Privacy Shield

The Article 29 Working Party (WP29) of European privacy regulators has approved the entry into force from 1 August 2016 of the EU-U.S. Privacy Shield for the transfer of data related to EU citizens to the United States.

Microsoft vs US Gvmt: a victory for Cloud Customers & Industry

Tech firms, civil liberties groups and trade bodies welcome what could be a landmark ruling by a US court in protecting the privacy of cloud services.

SLA-Ready Website Brand New Sections

SLA-Ready project's website has three brand new sections covering several aspects of Service Level Agreements and Cloud Computing: STANDARDS, SLA RESEARCH and the BUSINESS HUB.

European Commision Catalogue of Services

On 19th of July, SLA-Ready participated to European Commission Catalogue of Services meeting held in Brussels. The objective of the EC catalogue is to provide support and guide for public procurers when referring to ICT standards and profiles of standards in their call for tenders.

HNSciCloud Tender

Helix Nebula - The Science Cloud (HNSciCloud) launched a €5.3 million tender for the establishment of a European hybrid cloud platform. The purpose of the platform is to support the deployment of high-performance computing and big-data capabilities for scientific research.

Cloud & eHealth: a survey by ENISA

ENISA published a survey on cloud security to study how cloud it’s applied to eHealth sector. The study aims to analyse the state of the art, opportunities and difficulties in the cloud adoption within the eHealth and associated services.

SLA-Ready SMEs dedicated Press Release

SLA-Ready is helping cloud service customers to become Service Level Agreement (SLA) savvy with a suite of practical and user-friendly tools and guides so they know what to do, what to expect and what to trust in every phase of the service lifecycle.

Cloud Adoption Risks

Cloud computing brings benefits and risks. To help the cloud industry and regulators in risk management ENISA has identified 35 specific risk categories to pay particular attention to when selecting a cloud service and when using it.

Cloud Security Skills: a lack in the labour market

In the labour market there is a lack of cloud security specialists. But which are the needed skills?

SLA-Ready @ Cloudscape Brazil 2016

Cloudscape Brazil is an unique arena for policy makers, research and industry representatives in Europe and Brazil to debate about the Cloud computing and ICT topics for mutual cooperation. The event will take place on 6-7 July 2016 in Porto Alegre, Brazil.

SLALOM delivers final set of standardised SLAs and contract terms

SLALOM’s Cloud contract initiative ends and delivers the final version of its model contract terms. The initiative, established to develop standardised Service Level Agreements and contract terms for Cloud services, was launched in January 2015 with support from the European Commission.

PR: How transparent and trustworthy is your SLA? – SLA-Ready is here to help

SLA-Ready press release on its survey for cloud service providers to foster great transparency and trust in cloud services. 

SLALOM's report on jurisprudence & case law

SLALOM project has released a report on jurisprudence and case law related to cloud computing contracts and services. The document aims to share findings about how to apply cloud service level agreement contracts on different EU member countries: Italy, Germany, UK, France, and Greece.

Surveys for Cloud Service Providers & Customers

SLA-Ready launches surveys for Cloud Service Providers & Customers: help us validate our Common Reference Model & to create useful tools for CSPs & CSCs.

InfosecurityEurope 2016

Infosecurity Europe 2016 was a major conference gathering thousands of cyber security experts and organisations keen to improve their IT security. SLA-Ready, a guest at the Cloud Security Alliance stand, had the opportunity to talk to both cloud service providers and customers and gather feedback on its work on Cloud service level agreements.

EuroDig 2016: Will users' trust impact on transnational data flows?

The afternoon session highlighted the challenges around complex and unfair terms of services. This is something that SLA-Ready is addressing through its Common Reference Model and its work on standardisation.

EDPS' concerns about EU-US Privacy Shield pact

The EU-US Privacy Shield agreement was supposed to safeguard EU citizens' personal information stored in the US. The agreement was designed to replace the Safe Harbour pact, which the EU Court of Justice ruled invalid in 2015.