Making Cloud SLAs readily usable in the EU private sector

SLALOM's report on jurisprudence & case law

SLALOM project has released a report on jurisprudence and case law related to cloud computing contracts and services.

The document aims to share findings about how to apply cloud service level agreement contracts on different EU member countries: Italy, Germany, UK, France, and Greece.

The purpose of this document is to illustrate how cloud computing agreements can be classified under the legislations of EU Member countries and whether this type of contract can be likened to standard model contracts ruled by the contract law of each jurisdiction or envisioned under relevant case law.

SLALOM also published the final outcomes of the project which offer open models for Cloud SLA contracts and for the technical specifications that are aligned with ISO standard.

Small and medium-sized enterprises are expected to be the most enthusiastic users of cloud services but lack of knowledge and concerns are holding them back. SLA-Ready aims to change this state of play: the project provide a common understanding of service level agreements for cloud services with greater standardisation and transparency so small firms can make an informed decision on what services to use, what to expect and what to trust.

 

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