Making Cloud SLAs readily usable in the EU private sector

The SLA-Ready service offer - Making Cloud SLAs readily usable in the EU private sector

What user need or pain point is your project addressing?

2015: I am the CTO of a European SME. Using cloud services could be the answer to the rising complexity of software systems but …
I find some of the service descriptions and contractual terms complex and misleading.
I am not happy about typical “take-it-or-leave-it contracts”.
I don’t understand what the service actually offers, which makes it hard to see the real benefits and be sure I am getting the best deal possible.
I have some sensitive customer data and need to understand how it will be protected and where it will be stored.
How can be sure I my business assets are secure?

How will your solution/service benefit the end-user?

2016: SLA-Ready social marketplace and tutorials-as-a-service have given me a much clearer path to the cloud.
SLA-Ready has given me a better understanding of service level agreements.
Now I can make an informed decision on what services to use, what to expect and what to trust.
Being able use a standardised Cloud SLA gives me a better understanding of the level of security and data protection offered by the cloud service provider.
It gives me the right answers for smooth and effective cloud adoption, including security levels.
Our investors and stakeholders are happy because we’re able to innovate in the global marketplace through secure cloud services.