Making Cloud SLAs readily usable in the EU private sector

SLA-Ready Press Release: Making Cloud SLAs readily usable in the EU private sector

Are you an SME interested in the Cloud?

Our business, legal and security experts will help you make informed decisions when choosing the best service level agreement (SLA).

The SLA-Ready project and the resulting reference model, best practices, recommendations and support services will help the European industry and cloud customers to better understand the potential benefits of cloud computing, how to respect the cloud legal framework, and how manage the technical risks (e.g., security and privacy-related) related to cloud computing.

Confused about getting the best deal for your cloud contract?

If users cannot understand what the Cloud offers, it is hard to meaningfully utilise the benefits of the cloud.

SLA-Ready will drive a common understanding of service level agreements with greater standardisation and transparency so firms can make an informed decision on what services to use, what to expect and what to trust.

With SLAs offering this crucial user-Cloud interface, SLA-READY plays a very timely and critical usability role via its advocacy of reference SLA's and best practice repositories.

From an SME perspective, easily understandable cloud service levels agreements, and a clear service offer with complete transparency is really important in our-day-to-day work. It’s also a key enabler to staying competitive in today’s digital marketplace.  Being part of a team focused on making cloud SLAs usable by the European private sector means we can now start giving other SMEs a clearer path to the cloud”, says Silvana Muscella, from Trust-IT Services Ltd the coordinating partner of the project.

Download the SLA-Ready Press Release below.


PDF icon SLA-Ready_press-release-feb2015.pdf409.9 KB