Making Cloud SLAs readily usable in the EU private sector

Security fears scores high for SMEs

A survey conducted by the European Commission’s Eurostat statistics service, reported that only 12% of small and medium-sized enterprises (SMEs) and 24% of large industry in the EU are using cloud computing.

The survey highlighted how security fear scored highest both for SMEs and  large enterprises.

"Service providers would be expected to take all possible steps to establish, and transparently apply, procedures relating to possible breaches of the security of systems and services intended for their clients." The Eurostat report stated.

The report suggested that the risk of a security breach may be more than simply a technical issue, pointing out that it could be a matter of service providers’ liability and accountability.

The survey also highlighted how cloud management skills need further development and how the lack of relevant skills is still hampering the take-up of cloud computing:

The use of cloud computing services may require specific ICT management skills, particularly to evaluate need and use management tools to gauge consumption of IT resources accurately. Therefore, insufficient knowledge or expertise may limit the take-up of cloud computing.”

Link to the survey: http://ec.europa.eu/eurostat/statistics-explained/index.php/Cloud_computing_-_statistics_on_the_use_by_enterprises