Making Cloud SLAs readily usable in the EU private sector
SLA-Ready Workshop in Cluj, Romania
Date:
Thu, 03/11/2016
The workshop, organised by the EC-funded project SLA-Ready in partnership with ClujIT, targets organisations in Romania and the Cluj region who have to sign a Cloud contract with a cloud service provider and cannot afford legal or security experts to guide them through critical aspects.
Informative and easy-to-follow guidelines take participants through the cloud service lifecycle, from signing the contract to terminating it with special attention to cloud service level agreements. Participants will come away with insightful and practical 360° view, whether they are new to the cloud or already using it in their organisation.
When: 3 Novemeber 2016
Where: Impact Hub - Liberty Technology Park, Cluj, Romania
Participants will gain insightful and practical 360° views, whether they are new to the cloud or already using it.
The Workshop draws on the SLA Common Reference Model of the SLA-Ready project aimed at encouraging greater transparency so cloud service customers know what to do, what to expect and what to provide.
Getting to grips with a cloud Service Level Agreement - Nicholas Ferguson, Trust-IT Services & SLA-Ready
Practical tools supporting businesses when adopting cloud services - Nicholas Ferguson, Trust-IT Services & SLA-Ready
Strategic & pragmatic approach on Cloud Services and SLA Essentials - Janneke Breeuwsma, Arthur’s Legal & SLA-Ready
Head in the cloud, boots on the ground
Main Cloud Objectives and SLA Essentials - Janneke Breeuwsma, Arthur’s Legal & SLA-Ready
Final Panel Discussion
WORKSHOP AGENDA | REGISTER HERE
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09:00 – 09:30 |
Registration & welcome coffee |
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09:30 – 09:40 |
Welcome & Workshop introduction from ClujIT Andrei Kelemen, ClujIT |
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09:40 – 9:55 |
Getting to grips with a Service Level Agreement and how SLA-Ready can help Nick Ferguson, Trust-IT Services & SLA-Ready This session opening session looks at some of the challenges facing cloud customers when signing up for cloud services and how the SLA-Ready Common Reference Model and services can help cloud customers identify priorities, create check-lists and make the right decisions when signing a Service Level Agreement. |
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09:55 – 10:15 |
Strategic & pragmatic approach on Cloud Services and SLA Essentials Janneke Breeuwsma, Arthur’s Legal & SLA-Ready |
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10:15 – 10:45 |
Panel discussion: Head in the cloud, boots on the ground Chair: Nick Ferguson, Trust-IT Services & SLA-Ready Panellists: · Janneke Breeuwsma, Arthur’s Legal & SLA-Ready · Cosmin Porumb, HyperMedia SRL · Cristian Ureche, Parking Plus |
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10:45 – 11:15 |
Coffee Break |
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11:15 – 11:45 |
Main Cloud Objectives and SLA Essentials Janneke Breeuwsma, Arthur’s Legal & SLA-Ready A journey through essential and strategic and pragmatic topics of Cloud Services and SLAs. Participants will come away from this session with a better understanding of the most important legal aspects of Cloud Services and related SLAs, and how to use Cloud Services and SLAs as an enabler. |
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11:45 – 12:15 |
Break-out session: It’s Up to You! Participants break-out into small groups and complete the SLA-Aid tool. Participants are invited to discuss recommendations and share their experience on cloud services and SLAs. Workshop hosts guide and support participants in completing the SLA-Aid tool. |
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12:15 - 12:30 |
Feedback and questions on the SLA-Aid Recommendations Chair: Nick Ferguson, Trust-IT Services Break-out participants will give a short view of the discussion and findings of their groups of the break-out session. |
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12:30 – 13:00 |
Final Panel Discussion In this final session, the floor is open for questions and further debate with our speakers. Chair: Andrei Kelemen, ClujIT Panellists:
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13:00 – 13:30 |
Workshop Close & Networking Lunch |
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13:30 – 14:30 |
One-on-one speed session with the speakers |
