High Availability

An SME has built its own SaaS on the PaaS infrastructure of a major CSP. The SME provides its SaaS to its customer under its own Master Service Agreement, Terms and Conditions and SLA. However, the SaaS SME did not notice that the PaaS CSP is contractually entitled right to unilaterally change the PaaS service offerings and conditions in the SLA, since the SME ticked the box while registering online without taking the time to assess the SLA and related terms. The CSP now invoked this right to lower the uptime and level of redundancy.

An online retailer needs to develop a new Web 2.0 storefront application, but does not want to burden its IT sta  and existing resources. The company chooses a cloud provider to deliver a cloud-based development environment with hosted developer tooling and a source code repository. Another cloud provider is chosen to provide a testing environment so that the new application can interact with many di different types of machines and huge workloads.

A financial investment company is launching new investment products to its agents and affiliates. A number of videos have been created to teach the company’s agents and affiliates about the benefits and features of the new products. The videos are very large and need to be available on-demand, so storing them in the cloud lessens the demands on the corporate infrastructure. However, access to those videos needs to be tightly controlled. For competitive reasons, only certi ed company agents should be able to view the videos.

EasyAgriSelling is a small tech start-up in the EU, which developed an online web shop software (as a service) for farmers who would like to start direct-selling their vegetables and other products. Their slogan is: “Selling your agricultural produce to consumers, made easy”. Farmers can set up an online shop in a few clicks - customising their shop with a logo, colours and a description of their farm. EasyAgriSelling operates a pay-as-you-go model, charging no monthly fee, but only charging their customers when products are sold.

A SME must deploy the technical processes and considerations to distribute educational material for new products to their agents. Given the potential network traffic to be generated by this process, it is necessary to rely on Cloud services.

In 2013, the Government of Estonia took the  rst steps to deploy a Governmental Cloud with three main principles guiding its development:

» Using Cloud solutions located within Estonia’s national borders,

» Using international private Cloud resources, and

» Using Data Embassies (cloud storage).

There are lot of start-ups and SMEs that are active in the Fintech industry (where the financial services meet new technologies and business models) with an operational and business plan to develop and exploit cloud-based services to their customers and end-users. For this, most will consider procuring either IaaS or PaaS from respective Cloud Service Provider (CSPs) that o er these cloud services, which will be used as basis to develop, rely, and exploit their own Platform as a Service (PaaS) respectively Software as a Service (SaaS). This Use Case focusses on a Fintech company procuring Infrastructure as a Service (IaaS) from major IaaS CSP.