Making Cloud SLAs readily usable in the EU private sector

Cloud lock-in: speak now or forever hold your peace

In a recent news published on CloudTech, the author Mat Keep compares the situation of a cloud service costumers stuck with an unsatisfactory cloud vendor, with a difficult and suffocating marriage. In this case, for a business or an organisations who rely on cloud computing, the only solution seems to be to get a divorce.

Pros & Cons of Cloud Computing

There are three main reasons why cloud computing adoption by SMEs and organisations is constantly growing. Firstly, cloud helps businesses to build better and tailored services for customers. The second and third reasons are the faster pace and the reduced cost for building these services. In other terms, cloud is sexy because allows organisations to be fast in a high paced environment like the ICT sector.

For a company, to be locked to a cloud service provider (CSP) means to depending on that provider for future development, integration and scaling. With this, companies run the risk of losing the speed required by the market.

To be locked-in doesn't mean to be bonded to a piece of hardware, an OS or a software, rather it's a matter of data gravity. The more data an organisation has in a specific location/server/CSP, the harder it is to move. When the technologies used to deliver a service grow, the APIs and data these services exchange becomes less portable, and this makes it harder to change CSP.

Data management is not the only concern. Others include security, management, continuous integration pipelines and container orchestration, content management, search, databases, data warehouses, and analytics too.

Solution

To change CSP: this seems to be the only working solution. If a CSP doesn't fit the required services and technology, an organisation should look for another cloud vendor and move its services to a new place. This would be easier and quicker if this organisation had chosen a cloud agnostic and open source solution, in order to be able to freely run it on any public cloud platform. By doing so, a business will mantain the agility required by the ICT market.

Changing cloud provider or terminating your cloud contract is the final stage of the cloud service lifecyle. Find out more about contract termination and its consequences and read out the SLA-Ready use case on migrating from one SaaS CSP to another.

 

Source: A CIO writes (sort of): I’m terrified of cloud lock-in - what should I do?, Mat Keep, cloudcomputing-news.net